CUSTOMER SERVICE
Phone 212-683-1367 Mon-Fri 9 am-6pm EST
Fax 212-683-1782
Email Contact@overstockjeweler.com

PAYMENT - Google Checkout
If you have a non US-issued credit cards or would like to ship your order to a different country other than US, you will have to place your order online and choose Google Checkout as your method of payment. All International orders are subject to additional verification of address, bank and bank phone number. Please provide Google with this information at checkout or your order will be placed on hold until you are contacted by a Google customer service representative.

SHIPPING METHOD - USPS Express Mail $25
International orders will be shipped via USPS Express Mail for a flat fee of $25 USD (this does not include customs fees). The average delivery time is usually about 7-10 business days. We cannot be held responsible for courier shipping delays. You might have to pay for customs fees upon receiving your package and the amount is varied depending on the destination countries. This may involve being required to pay the postal delivery person when your package is delivered.


SHIPPING METHOD - USPS Global Priority Mail to Canada: $19
Orders to Canada will be shipped via USPS Global Priority Mail for a flat fee of $19 USD (this does not include customs fees). The average delivery time is usually about 6-10 business days. We cannot be held responsible for courier shipping delays. You might have to pay for customs fees upon receiving your package and the amount is varied depending on the destination countries. This may involve being required to pay the postal delivery person when your package is delivered.

RETURN POLICY
International orders may not be returned for refund nor exchange. If your product is damaged or defective, we will send you a replacement ONLY after you email us for instructions. We will not accept any international returns that do not have authorization numbers.

WE SHIP TO THESE COUNTRIES BELOW
Argentina; Aruba; Australia; Austria; Bahamas; Barbados; Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Norfolk Island; Norway; Panama; Papua New Guinea; Peru; Philippines; Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Taiwan; Thailand; Trinidad and Tobago; Turkey; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)